Frequently Asked Questions

Please review the frequently asked questions below. If you don’t find the answer to your question, feel free to contact my office.

Scheduling & Visits

What Are The Restrictions On Virtual Doctor's Visits?

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Email Etiquette
Scheduling & Cancellations

It is a honor and privliage to work with so many amazing women!  To respect everyone’s time,  there is a 72-hour cancellation policy for all new patient appointments. Canceling  less than 72-hours will result in a $350 charge.

No-shows: If you do not show up to an appointment without notifying the office, you will be charged for the visit.

Billing & Insurance

We Are Not A Conventional Primary Care Physician
For many of our patients, we can take the place of a primary care physician. Because you can message us online during business hours, we are often able to take care of acute requests. For example, prescribing an antibiotic for a minor infection such as a sinus infection.

It is important to note the following however:

1. We do not fulfill an insurance company’s requirement for an in network primary care physician as we are not in-network with any insurance plan.

2. We are not available for same-day emergency appointments.

3. We do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.

Do You Bill Insurance Companies
About Lab Tests
  • Some lab tests ordered by Dr. Pam will be billed directly to your insurance by the lab.
  • Some lab tests  offered as part of the functional medicine testing program may not be covered by insurance and in these cases you will be charged a fee for a particular test by the lab.
  • The specific tests ordered will be personalized to you based on your initial evaluation  and may include blood, saliva, urine or stool testing.
  • We will make every effort to make you fully aware of any additional lab fees that may be incurred and to give you the opportunity to choose which lab tests you feel comfortable paying for.
  • You are under no obligation to purchase any specialty testing.
  • We have contracted cash pay prices with the local lab for those who do not have insurance coverage for routine blood work.  Please inquire for pricing.
  • Please inform us in advance and prior to having blood work done  if  your particular insurance company only pays for blood work done at a particular lab facility like LabCorp or Quest.